Shipping Policy
Domestic Shipping (United States)
All orders placed through mtjonline.co.uk are delivered across the USA using trusted courier services.
Orders are usually delivered within 2 to 5 business days after dispatch.
We do not ship to P.O. Boxes.
During periods of high volume such as seasonal launches, sales, or holiday promotions, please allow additional time for processing and delivery.
Order Processing & Dispatch
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Orders are processed Monday to Friday, excluding federal holidays.
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Orders placed on weekends or holidays will be processed the next working day.
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You will receive an email confirmation once your order is confirmed and ready for dispatch.
Order Tracking
Once your order has been dispatched, you will receive an email with your tracking number and a link to monitor the delivery status via the courier’s website.
Please ensure a valid email address is provided at checkout to receive order and tracking updates.
Failed Deliveries
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If a delivery attempt fails, our courier will make two attempts to deliver your parcel.
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Ensure your shipping address is accurate and complete to avoid delivery issues.
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If the parcel is returned to us due to failed delivery and no contact is made within 3 weeks, your order will be refunded.
Contact Us
For any shipping-related questions or assistance, contact us: